No Live Preview in Safari 9? Solved!

With every new version of OS X (nowadays on a yearly cycle) Apple moves forward and step by step leaves behind old QuickTime supported formats, relaying on HTML5 video to play such kind of media.

That means that current OS 10.11 version (El Capitan) silently undertakes the Plugin support for some legacy formats.

Fortunately for all of those who still dealing with, i.e. AAC Audio files, there’s a way to get a Live Preview when repairing them using service.

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About today’s outage has experienced today (October, 28th) a five hours outage.
We’re sorry for the inconvenience.

Such events are fortunately very rare, since May 2013 we hadn’t faced such a serious problem.
This outage has originated at our hosting vendor and is not specific to, so the good news is that has not been compromised. It has just been offline for a few hours.

Now everything is working again. Business as usual.

How to create a Virtual Mac OS installation to repair damaged video files on your PC

Despite service is able to diagnose and repair almost any damaged video file, there are some times that an offline service would be a more comfortable option.
Especially when dealing with huge amount of damaged files, or when needing to repair large files recorded with heavy encoding formats, Aero Quartet‘s Treasured repair service would be the best choice.

For those who have some files to be repaired and unfortunately have no access to a Mac computer there’s a way to achieve same results on your PC. Virtualization is the key to the success!

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New Player in Sport Cameras

Seems that those who love recording their sport adventures in full detail are really lucky.
Geonaute has just announced the launch of its new 360º high resolution action sports video camera.

With a full horizontal range of 360 degrees and a vertical range of 150 degrees there’s little you will miss from the scene for sure.

No need to worry about focus or point the camera to the action. Everything will be automatically recorded. Later at editing time, you will be able to select the desired point of view. Ever wanted to know what was happening on your back when skiing down the hill?
Now you can with this camera!

It is a specially designed camera for extreme sports, waterproof (for surface activity, although it also has a special case for sports like scuba diving) and shock. It is quite lightweight (270 grams) and, although it has its own range of accessories also all the well-known GoPro ones can be used.

But as you can imagine, shit happens, and a hard landing or empty battery will leave you with a corrupt video. So whenever you need us, we’ll be ready to help you dealing with that cool footage lost.

First Google Glass Video Repair

Good news!
We received first customer with damaged footage taken with the new gadget from Google.

Yes, you’re right, Google Glass can also have a bad day. Technically nothing different from a regular H264 Video repair with some AAC Audio but with some special settings encoded all along the Audio/Video streams. Shhhh … maybe NSA has something to say about it? (sorry just kidding).

So, whenever Mountain View’s guys release their new toy, we’ll be ready to fix the damaged clips from it.

IE 10 on Windows 7 is ready!

Hooray! Welcome aboard!

Took some time but finally folks from Microsoft unleashed the latest Internet Explorer version for Windows 7. We have been working hard to be ready when the moment arrived.

According to Microsoft new IE 10

  • is 20% faster for real world Web sites
    You can experience IE10’s leading performance first hand with demos on the IE Test Drive site with examples of hardware accelerated rendering, interactivity, touch, and real world site patterns.
  • has a 60% increase in supported modern Web standards
    IE10 adds support for over 30 new modern Web standards beyond IE9, for a 60% increase. These new supported standards in IE10 include many of the latest HTML5, CSS3, DOM, Web Performance, and Web Application specifications across important aspects of Web development.

So, come on guys! Don’t be shy and use your brand new browser to check whether your damaged files are repairable using We’ll be glad to help you.

Recover Deleted Videos on an SD Card (Part 3 of 3)

Part 3: Fix Deleted Videos


So finally you reviewed the content of your damaged card and processed the files as suggested in our previous post “Recover Deleted Videos on an SD Card (Part 2 of 3)“.

Great, now it’s time to repair them!

Use to repair interesting tiles
As explained before the content of your damaged card is now split in tiles. can repair the tiles into playable videos.

Just click on the green Continue button tho proceed with the repair process.

The tool will launch the repair module and the repair process will start as shown below.

Once the tiles have been repaired, you will be able to download up to three free previews corresponding to the Beginning, Middle and End moments of your damaged file but now repaired.

Finally, once the payment is done, you will be able to download the entire file by right clicking the green button and providing an appropriate name for the repaired tile.

Rebuild entire video clips
Once the repaired tiles are downloaded you can easily merge them using any NLE.

Alternatively, you could first select the tiles that contain footage from the same clip, and then use software like HJSplit to join the tiles to finally use to repair the entire clip in one shot.

File joining process is really straight forward. Simply select the tiles to be joined and add them consecutive .00x suffix to its name to get automatically merged.

If any issue is found during the process, remember that Aero Quartet team is ready to help you using remote assistance.